E-COMMERCE

 

We plan and manage your e-commerce experience with a 360-degree approach. By planning effective strategies, we manage web design according to the chosen platform, starting from the contents and products production and management to the integration and interrelation with other business systems, from the online promotion to all services linked to order support and customer care.

#STRATEGY & PLANNING #B2B-B2C #DESIGN & CREATIVITY #HOSTING & TECHNICAL SUPPORT #SYSTEM INTEGRATION & SOFTWARE DEVELOPMENT #STORE MANAGEMENT #LOGISTICS, OUTSOURCING SHIPPING AND DROPSHIPPING #CUSTOMER SERVICE #LEGAL & FINANCIAL SERVICES #BUSINESS INTELLIGENCE & ADVISING

#STRATEGY & PLANNING #B2B-B2C #DESIGN & CREATIVITY #HOSTING & TECHNICAL SUPPORT #SYSTEM INTEGRATION & SOFTWARE DEVELOPMENT #STORE MANAGEMENT #LOGISTICS, OUTSOURCING SHIPPING AND DROPSHIPPING #CUSTOMER SERVICE #LEGAL & FINANCIAL SERVICES #BUSINESS INTELLIGENCE & ADVISING

# STRATEGY & PLANNING

 

While focusing the correct marketing strategy, we start from careful market and customer analysis, examining business processes in order to create a tailor-made business planning.

# B2B-B2C

 

Thanks to thorough knowledge of main online sales logics, we develop B2B and B2C e-commerce websites, creating strategies concerning the relationship between business and business and business and customer.

AEFFE Lab Servizi E-commerce Design Creativity
AEFFE Lab Servizi E-commerce Design Creativity

# DESIGN & CREATIVITY

 

We design and manage all Web Design phases and in particular: User Interface, by planning the most effective strategies about visual design, information architecture design and user interface interaction design; User Experience, providing a good website navigation and usability as well as intuitiveness and ease of use; Mobile First, providing website optimization on mobile devices. Similarly we provide Copywriting, Photo Shooting and Video services.

AEFFE Lab Servizi E-commerce Design Creativity

# HOSTING & TECHNICAL SUPPORT

 

Choosing the Best Hosting plan is the first step to take to succeed online. We offer consulting services helping the customer in the choice of a provider both as for hosting and for the SSL digital certificate request, by planning the most innovative and effective strategies to improve performances and increase website security.

# SYSTEM INTEGRATION & SOFTWARE DEVELOPMENT

 

We develop e-commerce websites on CMS platforms such as Prestashop and Magento, by pursuing high customization rate. Moreover we manage integrations with ERP Business, CRM Marketplaces, Logistics and delivery platforms and Payment Gateaways.

AEFFE Lab Servizi E-commerce Store Management

# STORE MANAGEMENT

 

We can manage your online shop as if it were a physical store, by taking charges of the daily activities under our clients’ supervision. We plan the correct commercial strategy, by managing Buying, Merchandising, sales monitoring, promotional management, planning and launch, catalog update, purchase and returns order and sales relationships with clients even after sales.

AEFFE Lab Servizi E-commerce Store Management
AEFFE Lab Servizi E-commerce Store Management

# LOGISTICS, OUTSOURCING SHIPPING AND DROPSHIPPING

 

We manage outsourcing shippings from the receipt of goods in our warehouses to quality control, from the warehouse stockage to the location goods and the pick, pack and ship; similarly we deal with dropshipping by coordinating with the client company, which arranges the shipping of the pack to the end customer.

# CUSTOMER SERVICE

 

We manage with carefulness and precision, reletionships with clients, assisting them in the phases of purchase of a product guiding them in the phases before and after sales. Thank’s to qualified staff, we offer immediate and continuous multilanguage support, through live chat we provide support for the client as if it were a shop assistant in a physical store.

AEFFE Lab Servizi E-commerce
AEFFE Lab Servizi E-commerce

# LEGAL & FINANCIAL SERVICES

 

We offer legal advices on every aspect of e-commerce: from digital goods marketing to digital content distribution and financial transactions. We help our clients in contract preparation such as website terms of use, conditions of sale, privacy policy and return policy. Similarly we assist them in the payment processing and in the correct use of anti-fraud systems.

# BUSINESS INTELLIGENCE & ADVISING

 

We use advanced tools to provide an effective management of a digital project through an analytical approach. We can guide every brand in business process analysis and in performance monitoring metrics such as KPI, by gathering digital sources data and turning them into useful information in support of the decision making for marketing strategies, communication and sale.