to make a difference

AEFFE Lab combines the most exclusive e-commerce solutions design for retail brands with highly effective digital marketing strategies. We offer comprehensive and personalized services, crafting original, tailor-made ideas for each brand. Our agency is rooted in a deep understanding of the mechanisms involved in creating, managing, and promoting top-tier brands in the online market and fashion retail industry. Our team, always up-to-date with the latest trends in fashion, web design, and communication, provides clients with a complete service, offering full outsourcing e-commerce solutions through a customized approach that caters to the client’s specific needs.

e-commerce

We design and manage your brand’s e-commerce experience comprehensively. By developing effective strategies, we take care of web design based on the chosen platform. Our services encompass content production and proper management, integration with other corporate systems, online promotion, and all related services associated with online store management and customer care.

digital marketing

In an era dominated by digital communication, the market demands maximum visibility on every channel for every brand. Therefore, it is essential to rethink traditional communication strategies and initiate an intrinsic revolution that can guide their entry into the digital age.

  • strategy & planning
  • search engine optimization (seo)
  • search engine marketing (sem)
  • social media marketing
  • direct email marketing (dem)
  • affilation marketing
  • digital pr
  • marketplace & private sales
  • roi monitoring
  • marketing automation

identity design

  • brand identity
  • visual storytelling

We collaboratively build the brand identity for our partners, creating a strong and clear vision by defining the values that distinguish it, allowing the target audience to easily recognize each brand.

omnichannel

We believe that the integration of digital channels and physical stores represents the competitive strategy that every brand should undertake to create a retail experience that effectively meets the needs of an omnichannel and hyper-connected consumer. Therefore, we have adopted an approach that favors not a multi-channel but an omnichannel strategy, based on the integration and interconnection of online and offline sales channels and customer relationship management systems, to provide the consumer with a seamless and consistent experience.

  • development of a crosschannel strategy
  • 360-degree view of the customer experience
  • integration of management systems
  • integrated marketing and customer service

retail expertise

  • retail management consulting
  • offline distribution development
  • omnichannel approach

We develop brands using an omnichannel approach, crafting the most effective strategies for launching new brands through strategic retail management consulting, and for brand extension, which offers new business opportunities.

customer care

Customer care is at the core of the relationship with the end customer and ensures that the shopping experience can be deemed complete and satisfying. Our focus is to fully understand business needs and resolve customer challenges, ensuring an authentic connection with the audience. Our primary priority is customer satisfaction, contributing to the long-term success of the brand.

  • order assistance
  • returns and exchanges management
  • post-sales support
  • issue resolution
  • online chat and social media assistance
  • multi-channel support
  • customer training and technical support

e-commerce

We design and manage your brand’s e-commerce experience comprehensively. By developing effective strategies, we take care of web design based on the chosen platform. Our services encompass content production and proper management, integration with other corporate systems, online promotion, and all related services associated with online store management and customer care.

digital marketing

In an era dominated by digital communication, the market demands maximum visibility on every channel for every brand. Therefore, it is essential to rethink traditional communication strategies and initiate an intrinsic revolution that can guide their entry into the digital age.

  • strategy & planning
  • search engine optimization (seo)
  • search engine marketing (sem)
  • social media marketing
  • direct email marketing (dem)
  • affilation marketing
  • digital pr
  • marketplace & private sales
  • roi monitoring
  • marketing automation

identity design

  • brand identity
  • visual storytelling

We collaboratively build the brand identity for our partners, creating a strong and clear vision by defining the values that distinguish it, allowing the target audience to easily recognize each brand.

omnichannel

We believe that the integration of digital channels and physical stores represents the competitive strategy that every brand should undertake to create a retail experience that effectively meets the needs of an omnichannel and hyper-connected consumer. Therefore, we have adopted an approach that favors not a multi-channel but an omnichannel strategy, based on the integration and interconnection of online and offline sales channels and customer relationship management systems, to provide the consumer with a seamless and consistent experience.

  • development of a crosschannel strategy
  • 360-degree view of the customer experience
  • integration of management systems
  • integrated marketing and customer service

retail expertise

  • retail management consulting
  • offline distribution development
  • omnichannel approach

We develop brands using an omnichannel approach, crafting the most effective strategies for launching new brands through strategic retail management consulting, and for brand extension, which offers new business opportunities.

customer care

Customer care is at the core of the relationship with the end customer and ensures that the shopping experience can be deemed complete and satisfying. Our focus is to fully understand business needs and resolve customer challenges, ensuring an authentic connection with the audience. Our primary priority is customer satisfaction, contributing to the long-term success of the brand.

  • order assistance
  • returns and exchanges management
  • post-sales support
  • issue resolution
  • online chat and social media assistance
  • multi-channel support
  • customer training and technical support

Would you like to receive a free consultation on your e-commerce?

Email us at info@aeffelab.com
or